Terms of Service

Last Updated: December 18th, 2025

Welcome to AssureOkay.com. By accessing or using our website, mobile applications, and services, you enter into a binding legal agreement with Grepus LLC, doing business as AssureOkay ("we," "us," "our"), so it is important that you carefully read the following terms and conditions ("Terms").

Acceptance of Terms

By using our website, mobile applications (iOS and Android), or any other services provided by AssureOkay (collectively, "Our Service", "the Service"), you acknowledge and agree to these Terms and to our Privacy Policy. These Terms govern your use of Our Service and constitute a binding agreement between you and AssureOkay.

Eligibility

The Service is available only to individuals who are at least 18 years old. If you are under 18, you are not permitted to use the Service.

Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share information about you and it forms part of these Terms. Please read the Privacy Policy carefully before you start to use Our Service.

Use of Our Service

AssureOkay is a platform that allows users to set up regular check-ins and notify emergency contacts if a check-in is missed. Users can configure check-ins to occur weekly, every other day, daily, or multiple times per day. The Service sends reminders to users based on their chosen schedule and time zone. If a user fails to check in within the specified time frame, the Service will notify the user's designated emergency contacts via email and SMS.

AI Phone Check-in Feature

For Plus subscribers, AssureOkay offers an AI-powered phone check-in feature. By using this feature, you acknowledge and agree to the following:

The AI Phone Check-in feature will call your registered phone number at your scheduled check-in times.
Our AI assistant will engage in a brief conversation to verify your wellbeing. These calls may be recorded and processed for safety and service improvement purposes.
If you miss a call, the system will make up to two additional attempts before notifying your emergency contacts.
The AI system uses natural language processing to assess your responses. While sophisticated, it may not detect all emergency situations.
You agree not to use the AI Phone Check-in feature for any purpose other than its intended use of verifying your wellbeing.
The availability and reliability of this feature depends on various factors including phone network coverage and system availability.
You understand that this feature is provided as part of the Plus subscription and may be suspended if your subscription becomes inactive.

Digital Will Feature

For Plus subscribers, AssureOkay offers a Digital Will feature that allows users to store documents and information for distribution to designated contacts. By using the Digital Will feature, you explicitly acknowledge, understand, and agree to all of the following terms:

Nature of the Digital Will Service

NOT A LEGAL SERVICE: The Digital Will feature is a document storage and distribution service ONLY. AssureOkay does NOT create, draft, review, validate, or provide any legal documents, legal wills, trusts, powers of attorney, or any other legal instruments. We are NOT a law firm and do NOT provide legal advice.
NOT A REPLACEMENT FOR LEGAL DOCUMENTS: The Digital Will feature is NOT a substitute for a legally executed will, trust, or estate plan. You must independently obtain proper legal counsel and execute legally valid documents according to your jurisdiction's requirements.
NO LEGAL VALIDITY: Documents stored or distributed through our Digital Will feature have no legal validity by virtue of being stored with us. The legal validity of any document depends entirely on whether it was properly executed according to applicable laws.
STORAGE AND DISTRIBUTION ONLY: We merely provide a platform to store files and distribute them to your designated contacts under certain conditions. We make no representations about the legal effect, enforceability, or validity of any documents you upload.

Document Upload, Storage, and Personalization

You are solely responsible for the content, accuracy, completeness, and legality of any documents, information, or personal messages you upload to the Digital Will feature.
You represent and warrant that you have the legal right to upload and distribute any documents you store with us, and that such documents do not infringe upon any third-party rights.
You understand that storage limits apply based on your subscription tier and that we may reject files that exceed size limits or contain prohibited content.
You acknowledge that while we implement security measures, no system is completely secure. You accept the risk of unauthorized access, data breaches, data corruption, or data loss.
AssureOkay does NOT review, verify, validate, or guarantee the accuracy, authenticity, or legal validity of any documents or personal messages you upload.
You are responsible for keeping your uploaded documents and personal messages current and accurate. We are not responsible for distributing outdated or incorrect information.
PERSONALIZED MESSAGES: You may write personalized messages for each designated contact. You are solely responsible for the content of these messages. AssureOkay does not review, filter, or moderate the content of personalized messages.
SELECTIVE FILE SHARING: You may choose which files are shared with which contacts. You are solely responsible for correctly configuring file assignments. AssureOkay is not responsible if files are shared with unintended recipients due to your configuration choices, or if intended recipients do not receive files due to misconfiguration.

Encryption and Security

If you choose to encrypt your documents, you are solely responsible for maintaining and securing your 12-word recovery phrase (based on the BIP-39 standard).
RECOVERY PHRASE STORAGE: Your recovery phrase is stored only in your local browser storage. It is never transmitted to or stored on our servers. If you clear your browser data, switch browsers, or use a different device, you must restore your phrase manually.
LOST RECOVERY PHRASE: If you lose your 12-word recovery phrase, AssureOkay CANNOT recover your encrypted documents. We do not have access to your recovery phrase and have no ability to decrypt your files.
You acknowledge that encryption will prevent your designated contacts from accessing documents if they do not have your 12-word recovery phrase.
You are responsible for securely sharing your 12-word recovery phrase with your designated contacts (e.g., via the downloadable PDF, in a password manager, or through another secure method) so they can decrypt your files after release.

Verification System and Document Release

The Digital Will feature uses a verification system that periodically requires you to confirm your wellbeing. If you fail to verify within the designated time period (including any grace period), your documents may be automatically released to your designated contacts.
AUTOMATIC RELEASE: You understand and accept that documents WILL be released automatically if you fail to complete verification, regardless of the reason for your failure to respond (including but not limited to: being on vacation, hospitalization, loss of phone, internet connectivity issues, email delivery failures, or simply forgetting).
EXECUTOR REQUESTS: Designated executors may request early release of your documents. If you fail to respond to an executor request within 48 hours, your documents may be released.
MANUAL RELEASE: You may manually release your documents at any time. Manual releases are immediate and cannot be undone after the revocation period expires.
REVOCATION WINDOW: You have a limited period (currently 7 days) to revoke an accidental release. After this period, released documents become permanently accessible to your contacts, and we cannot restrict their access or use of the information.
You acknowledge that once documents are released and the revocation period expires, recipients may copy, save, share, or otherwise use the information, and AssureOkay has no control over such use.

Designated Contacts and Executors

You are solely responsible for selecting appropriate contacts and executors to receive your documents and personalized messages.
You represent that you have obtained consent from all designated contacts and executors to receive communications from us and potentially receive your documents and personalized messages.
You are responsible for maintaining accurate contact information for your designated recipients. We are not responsible if documents or messages cannot be delivered due to incorrect or outdated contact information.
You acknowledge that designated executors have the power to request document release, and you accept the risks associated with granting this authority.
AssureOkay is not responsible for verifying the identity, trustworthiness, or legal authority of any contacts or executors you designate.
You acknowledge that conflicts may arise among your designated contacts regarding your documents or personalized messages, and AssureOkay has no obligation to mediate or resolve such disputes.
Different contacts may receive different documents and messages based on your configuration. You are solely responsible for ensuring the correct content is assigned to the correct recipients.

Digital Will Disclaimer and Limitation of Liability

In addition to the general disclaimers and limitations of liability in these Terms, you specifically acknowledge and agree:

AssureOkay makes NO WARRANTY that documents will be delivered to your designated contacts in a timely manner or at all.
AssureOkay is NOT RESPONSIBLE for any consequences arising from:
- Premature or accidental release of your documents or personalized messages
- Failure to release documents or messages when intended
- Delays in document or message distribution
- Failure of recipients to receive or access documents or messages
- Loss, corruption, or unauthorized access to your stored documents or messages
- Any actions taken by recipients based on your documents or personalized messages
- Disputes among your designated contacts or family members
- Legal challenges to documents or messages distributed through the service
- Tax, legal, or financial consequences arising from document or message distribution
- Failure of the verification system to function as expected
- Inability to revoke access after the revocation period
- Incorrect file assignment or personalized message delivery due to your configuration
- Emotional distress caused by personalized messages you have written
You expressly release AssureOkay from any and all claims related to the legal validity, enforceability, or effect of any documents stored or distributed through the Digital Will feature.
You agree to indemnify and hold harmless AssureOkay from any claims, damages, or expenses arising from your use of the Digital Will feature, including claims by your heirs, beneficiaries, designated contacts, or any third parties.

THE DIGITAL WILL FEATURE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES. YOU USE THIS FEATURE AT YOUR OWN RISK. ASSUREOKAY STRONGLY RECOMMENDS THAT YOU CONSULT WITH A QUALIFIED ATTORNEY TO PREPARE LEGALLY VALID ESTATE PLANNING DOCUMENTS AND NOT RELY SOLELY ON THIS SERVICE FOR ANY ESTATE PLANNING PURPOSES.

Referral Program

The AssureOkay Referral Program allows existing users to invite friends and family to join AssureOkay. When a referred person signs up using your unique referral link and becomes a paying subscriber, both you and your friend receive rewards.

Rewards Structure

For You (the Referrer):

You will receive credit equivalent to 2 months of the Base plan in your currency when your referred friend completes their 30-day trial and makes their first payment.
Credits are only applied after your friend's first successful payment is processed - not when they sign up for the trial.
Credits are automatically applied to your Stripe customer balance and will be used toward your next billing cycle(s).
There is no limit to the number of friends you can refer or the total credits you can earn.

For Your Friend (the Referred User):

Your friend receives an extended 30-day free trial when they sign up using your referral link.
During the trial, they have full access to all features with no payment required.
They can cancel anytime during the 30-day trial at no cost.
After the trial ends, their subscription will automatically convert to a paid plan unless cancelled.

How the Referral Program Works

Share your link: Find your unique referral link in your account settings under "Referrals" and share it with friends and family.
Friend signs up: When someone uses your link to create an account, they're tracked as your referral and receive a 30-day free trial.
Friend's trial ends: After the 30-day trial period, your friend's subscription converts to paid and their first payment is processed.
You receive credit: Once your friend's first payment is successfully processed, your referral credit is automatically applied to your Stripe customer balance.

Referral Program Eligibility

You must have an active AssureOkay account in good standing.
Referred users must be new to AssureOkay (no previous accounts).
Self-referrals are not permitted.
You cannot refer users who already have or previously had an AssureOkay account.

Referral Program Prohibited Activities

The following activities are strictly prohibited and may result in disqualification from the program and/or account termination:

Creating fake or duplicate accounts to earn referral rewards.
Using your referral link in paid advertising, spam, or unsolicited communications.
Posting referral links on coupon or deal websites without authorization.
Misrepresenting the AssureOkay service or referral program benefits.
Any fraudulent or deceptive practices to earn referral credits.

Referral Credit Terms

Referral credits have no cash value and cannot be redeemed for cash.
Credits are non-transferable between accounts.
Credits are applied automatically to your Stripe customer balance.
If you cancel your subscription, unused credits will remain on your account but cannot be refunded.
Credits do not expire as long as your account remains active.

Referral Program Modifications

AssureOkay reserves the right to modify, suspend, or terminate the Referral Program at any time without prior notice, change the reward amounts or structure, disqualify any user from the program for violating these terms, and reverse or void credits that were earned through prohibited activities.

Your Account

Upon creating an account with AssureOkay, you agree to:

Provide truthful, accurate, current, and complete information about yourself as prompted by the account registration process.
Set up at least one emergency contact, including their name, email address, and phone number.
Configure your check-in schedule, including frequency and specific times.
Provide and maintain accurate time zone information to ensure proper functioning of reminders and notifications.
Maintain the confidentiality of your account credentials and restrict access to your devices to prevent unauthorized access to your account.
Accept responsibility for all activities that occur under your account or password.
Not transfer or assign your account to anyone else.

AssureOkay reserves the right to refuse service, terminate accounts, remove or edit content, or cancel services in its sole discretion.

Emergency Contacts

By adding emergency contacts to your account, you represent that you have obtained consent from these individuals to be contacted in case of an emergency. You may choose to inform your contacts about successful check-ins. You are responsible for maintaining accurate contact information for your emergency contacts.

Service Reliability and Disclaimer

While AssureOkay strives to provide a reliable service, you explicitly acknowledge and agree that:

The Service, including all features and particularly the AI Phone Check-in feature and Digital Will feature, is provided strictly on an "as is" and "as available" basis without any warranties or guarantees of any kind.
AssureOkay does not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
AssureOkay is not and cannot be responsible for any failures, delays, or errors in:

Making or completing AI phone calls
Detecting emergency situations through AI or any other means
Delivering alarms, emails, or SMS notifications
Contacting emergency contacts
Processing check-ins or missed check-ins
Storing, retrieving, or distributing Digital Will documents
Processing verification requests or executor release requests
Maintaining document encryption or security
Any other aspect of the Service

The Service is intended as a supplementary safety measure only and should not be relied upon as your sole or primary means of ensuring safety or estate planning.
You are responsible for maintaining alternative safety measures, emergency contact methods, and proper legal estate planning documents independent of this Service.

Limitation of Liability

To the maximum extent permitted by law:

AssureOkay and its affiliates, officers, employees, agents, partners, and licensors expressly disclaim all liability for any damages, losses, or consequences, whether direct, indirect, incidental, special, consequential, or punitive, arising from:

Any failure or malfunction of the Service or any of its features
Any failure to detect or respond to emergency situations
Any delays or failures in AI phone calls, notifications, or alerts
Reliance on the Service for safety or emergency purposes
Actions or inactions of emergency contacts
Technical failures, network issues, or service interruptions
Loss, corruption, unauthorized access, or destruction of Digital Will documents
Premature, delayed, or failed release of Digital Will documents
Legal invalidity or unenforceability of any documents stored in the Digital Will
Disputes, litigation, or claims arising from Digital Will document distribution
Actions taken by recipients of Digital Will documents
Failure of encryption or security measures
Loss of your 12-word recovery phrase or inability to decrypt documents
Failure to share your recovery phrase with designated contacts
Loss of browser data containing your recovery phrase
Any tax, legal, financial, or estate planning consequences

Under no circumstances shall AssureOkay's total liability exceed the amount paid by you for the Service in the twelve months preceding any claim.
You explicitly agree to assume all risks associated with using the Service and acknowledge that you are solely responsible for maintaining appropriate safety measures, legal documents, and estate planning independent of the Service.

BY USING THE SERVICE, YOU EXPLICITLY ACKNOWLEDGE THAT ASSUREOKAY IS NOT AN EMERGENCY SERVICE AND SHOULD NOT BE USED OR RELIED UPON AS SUCH. IN CASE OF EMERGENCY, YOU SHOULD IMMEDIATELY CONTACT YOUR LOCAL EMERGENCY SERVICES.

BY USING THE DIGITAL WILL FEATURE, YOU EXPLICITLY ACKNOWLEDGE THAT ASSUREOKAY IS NOT A LAW FIRM, DOES NOT PROVIDE LEGAL ADVICE, AND DOES NOT CREATE OR VALIDATE LEGAL DOCUMENTS. THE DIGITAL WILL FEATURE IS A STORAGE AND DISTRIBUTION SERVICE ONLY AND SHOULD NOT BE RELIED UPON AS A SUBSTITUTE FOR PROPER LEGAL ESTATE PLANNING. YOU SHOULD CONSULT WITH A QUALIFIED ATTORNEY FOR ALL ESTATE PLANNING NEEDS.

Indemnification

You agree to defend, indemnify, and hold harmless AssureOkay and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service, including the Digital Will feature; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; (iv) any claim that your use of the Service has caused damage to a third party; (v) any claims by your heirs, beneficiaries, estate, designated contacts, executors, or family members related to the Digital Will feature; (vi) any claims arising from documents or personalized messages you uploaded, stored, or distributed through the Digital Will feature; (vii) any disputes regarding the validity, interpretation, or distribution of documents or personalized messages stored in the Digital Will; (viii) any tax, legal, or financial consequences arising from document or message distribution; or (ix) any claims arising from the content of personalized messages you have written or from incorrect file assignment to contacts. This defense and indemnification obligation will survive these Terms and your use of the Service.

Account Termination and Data Retention

You may terminate your account at any time. Upon account termination or subscription cancellation:

Your check-in schedules and notifications will be immediately discontinued.
Digital Will documents and data may be deleted after a reasonable retention period, currently 30 days after account termination or subscription lapse.
If your Plus subscription expires or is cancelled, Digital Will features will be suspended, and documents will not be released through the automatic verification system.
You are responsible for downloading or backing up your Digital Will documents before terminating your account or cancelling your subscription.
AssureOkay reserves the right to delete all your data, including Digital Will documents, after the retention period expires.
AssureOkay reserves the right to terminate accounts that violate these Terms or are used for illegal purposes.
Documents that have already been released to contacts prior to termination remain accessible to those contacts according to the release terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to a jury trial and to participate in any class action lawsuit against AssureOkay. Notwithstanding the foregoing, AssureOkay may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Changes to Terms

AssureOkay may revise these Terms at any time without prior notice. By using this website or our mobile applications, you are agreeing to be bound by the then current version of these Terms of Service. We encourage users to regularly review the Terms to remain informed of any updates.

Contact Us

If you have any questions or comments about these Terms of Service, please contact us at:

support@AssureOkay.com

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