Assure Okay - Check-in App for People Living Alone

How to Request a Welfare Check in Colorado

If someone is in immediate danger, call 911.

A welfare check is for when you're worried but it isn't a live emergency. For anything urgent in Colorado, 911 is always the right call.

Who to call for a welfare check in Colorado

Welfare checks are handled by the police department or county sheriff that covers the person's address. Below are the non-emergency lines for Colorado's largest departments. If the person lives elsewhere, contact the local police department or county sheriff that covers the address. Always call 911 instead if it's an emergency.

Denver

Denver Police Department

720-913-2000

Non-emergency line · source

Colorado Springs

Colorado Springs Police Department

719-444-7000

Non-emergency line · source

Last reviewed June 2026. These numbers are checked only occasionally and can change at any time, so always confirm the current number with an official source before relying on it, and call 911 in an emergency.

If you can't reach a loved one in Colorado and you're worried something is wrong, you can ask the police to do a welfare check (also called a wellness check). An officer visits the address to confirm the person is safe. Here's exactly how to request one, what to expect, and how to make sure it never comes to this.

How to request a welfare check in Colorado

  1. If it's a life-threatening emergency, call 911. If someone may be hurt, unconscious, or in immediate danger, that is an emergency, not a routine welfare check.
  2. Otherwise, call the non-emergency line for the police department or county sheriff that covers the person's address. Search "[their city or county] police non-emergency number". Do not use 911 for a non-urgent check.
  3. Give the dispatcher the details: the person's full name, address, age, a description, why you're concerned, when you last had contact, and any medical conditions or weapons in the home.
  4. Stay reachable. Officers may call you back after they visit.

Welfare checks are usually handled by local police or county sheriffs, with the Colorado State Patrol assisting on highways and in unincorporated areas.

At the state level, policing in Colorado is overseen by the Colorado State Patrol. For a welfare check, though, you almost always want your local police department or county sheriff, not the state agency.

What happens during a welfare check

An officer goes to the address and tries to make contact. If the person answers and is fine, that's the end of it. If nobody answers but there are signs of distress, officers can enter to help. They may also contact local hospitals or follow up with you afterwards. A welfare check is about safety, not getting anyone in trouble.

The problem with waiting until you're worried

By the time you're worried enough to call the police, hours or days may already have passed. A welfare check is a last resort. The better answer is a system that notices a missed day automatically and tells the right people straight away, before anyone has to call Colorado police at all.

Don't forget the pets at home

It's easy to overlook in the moment: if someone lives alone with a pet and can't be reached, that pet may be alone too, with no one who knows it's there or how to care for it. Officers carrying out a welfare check won't know about a cat in a back room or a dog that needs medication unless someone tells them. With AssureOkay, your pet's care details are kept on file, so if a check-in is missed your emergency contacts are told there's a pet at home and exactly how to look after it. You can also build a free pet emergency plan in minutes.

A daily check-in means it never comes to this

AssureOkay sends a gentle daily check-in by app, text, or automated phone call. One tap and your family knows you're okay. Miss it, and your chosen emergency contacts are alerted the same day by push notification, SMS, email, and AI phone call, with your address and any details they need to act fast. No equipment, no contracts, works on any phone.

Worried about someone right now?

Use our free step-by-step guide to find the right number and request a welfare check. Then set up automatic daily check-ins for them, so you're never left guessing again.

What if no one ever had to call the police?

A welfare check means days may already have passed since anyone heard from the person you're worried about. AssureOkay closes that gap: they get a gentle daily check-in, and the moment one is missed, the people who care are told the same day, not whenever someone finally notices the silence.

You can set everything up on their behalf in about five minutes, and it works with whatever phone they already have. No smartphone needed: an AI phone call check-in works on any phone, even a landline.

A daily "I'm okay"

One tap in the app, an SMS reply, a smartwatch, or an AI phone call that works on any phone, even landlines.

Same-day alerts

Miss a check-in and up to 5 emergency contacts are alerted by push, text, email, and phone call.

Details that help

Alerts can include their address and location, so family can act fast or make one informed call.

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Welfare checks in Colorado: common questions

Call the non-emergency line of the local police department or county sheriff that covers the person's address and explain why you're concerned. Call 911 instead only if you believe the person is in immediate danger.
In most cases you can ask not to be identified to the person being checked on, but you'll usually need to give dispatch your details so officers can follow up. Policies vary by department, so ask the dispatcher when you call.
No. Police welfare checks are a public safety service and are free to request.
A competent adult can decline further help once officers have confirmed they are safe. Officers can enter without consent only if they reasonably believe someone is in danger.
Officers won't know a pet is in the home unless someone tells them, and a pet living with someone who can't be reached may be left alone with no care. Keeping your pet's details on file means your emergency contacts are told there's a pet and how to look after it the moment a check-in is missed.
Set up an automatic daily check-in. With AssureOkay, a missed check-in alerts your emergency contacts the same day by app, text, email, and phone call, so help arrives without anyone having to call the police.

Last updated: July 6, 2026