Assure Okay - Check-in App for People Living Alone

Request a Welfare Check Online

Worried about someone who isn't answering? This free guide walks you through requesting a police welfare check, step by step. No signup required.

If someone is in immediate danger, call 911 now.

A welfare check is for when you're worried but it isn't a live emergency. There is no nationwide "welfare check" hotline. Checks are requested through the local police non-emergency line.

1 Where does the person live?

2 Who to call in

Worried about an older or vulnerable adult?

For ongoing neglect, self-neglect, or abuse (rather than a one-off can't-reach-them moment), call Adult Protective Services. Reports can usually be made confidentially.

Statewide police resource:

Always use the non-emergency number for a routine check. Dial 911 only if the person may be in immediate danger. Phone numbers can change, so confirm before relying on them.

3 What to tell the dispatcher

Have these ready before you call. Fill in what you know, then copy it.

Your script

Don't want to rely on welfare checks?

By the time you're worried enough to call the police, days can pass. AssureOkay sends a gentle daily check-in. Miss it, and your emergency contacts are alerted the same day by app, text, email, and phone call, with the address and details they need to act fast.

Frequently asked questions

A few police departments offer an online or non-emergency web form, but most welfare checks are requested by calling the local police non-emergency line. This guide helps you find that number and gives you a script to read.
Call the non-emergency line of the police department or county sheriff that covers the person's address. Use 911 only if you believe the person is in immediate danger.
Yes. Police welfare checks are a public safety service and cost nothing to request.
You can often ask not to be named to the person being checked on, but dispatch will usually need your details to follow up. Ask the dispatcher when you call.
Set up an automatic daily check-in. With AssureOkay, a missed check-in alerts your emergency contacts the same day, so help arrives without anyone having to call the police.