Assure Okay - Check-in App for People Living Alone

Request a Welfare Check Online

Worried about someone who isn't answering? This free guide walks you through requesting a police welfare check in the US, UK, Canada or Australia, step by step. No signup required.

If someone is in immediate danger, call your emergency number now (911 in the US, 999 in the UK, 000 in Australia, 911 in Canada).

A welfare check is for when you're worried but it isn't a live emergency. Pick the country and region below to see exactly who to contact and how to ask.

1 Where does the person live?

Detecting your location…

Pre-selected based on your location. Change it above if that's not right.

2 Who to call in

Worried about an older or vulnerable adult?

For ongoing neglect, self-neglect, or abuse (rather than a one-off can't-reach-them moment), contact . Reports can usually be made confidentially.

Police resource:

Always use the non-emergency number for a routine check. Dial only if the person may be in immediate danger. Phone numbers can change, so confirm before relying on them.

3 What to tell the dispatcher

Have these ready before you call. Fill in what you know, then copy it.

Your script

Don't want to rely on welfare checks?

By the time you're worried enough to call the police, days can pass. AssureOkay sends a gentle daily check-in. Miss it, and your emergency contacts are alerted the same day by app, text, email, and phone call, with the address and details they need to act fast.

Frequently asked questions

A few police forces offer an online or non-emergency web form, but most welfare checks are requested by calling the local police non-emergency line. This guide helps you find the right number and gives you a script to read.
Call the police non-emergency line that covers the person's address (for example 101 in the UK, or the local department or RCMP detachment elsewhere). Use your emergency number (911 in the US, 999 in the UK, 000 in Australia) only if you believe the person is in immediate danger.
Yes. Police welfare checks are a public safety service and cost nothing to request.
You can often ask not to be named to the person being checked on, but dispatch will usually need your details to follow up. Ask the dispatcher when you call.
Set up an automatic daily check-in. With AssureOkay, a missed check-in alerts your emergency contacts the same day, so help arrives without anyone having to call the police.